Legal
Privacy Policy
Last updated: May 2026
1. Introduction
Welcome to AnimalCare360, a product by Hulm Solutions ("we," "our," or "us"). We are committed to protecting the privacy and security of your data. This Privacy Policy explains how we collect, use, and safeguard information when you use our livestock, retail, trading, and veterinary ERP software.
2. Information We Collect
We may collect the following types of information:
- Account Information: Name, phone number, email address, and business details when you register.
- Business Data: Records you input into our system, including animal details, financial ledgers, customer/supplier data, inventory, and FBR-related invoicing data.
- Usage Data: Information about how you interact with our web and mobile applications to help us improve the system.
3. How We Use Your Information
Your data is primarily used to provide you with ERP services. Specifically, we use it to:
- Facilitate your farm, clinic, trading, or retail operations.
- Generate reports, financial statements, and FBR-compliant invoices for your business.
- Provide customer support via WhatsApp or email.
- Improve and optimize our software modules.
4. Data Security & Storage
We implement industry-standard security measures to protect your business records against unauthorized access, alteration, or disclosure. All data is securely hosted on cloud servers with routine backups. However, no internet-based service can be 100% secure, and we encourage users to maintain strong passwords.
5. Data Sharing & Disclosure
We do not sell or rent your business data to third parties. We may only disclose data if:
- Required by law or legal processes in Pakistan (e.g., FBR audits).
- Necessary to protect our rights, privacy, safety, or property.
- Working with trusted third-party service providers (like cloud hosting providers) under strict confidentiality agreements.
6. Your Rights
As the business owner, you retain full ownership of the business data you enter into AnimalCare360. You have the right to access, update, export, or request deletion of your account and associated data by contacting our support team.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- WhatsApp/Phone: +92 339 111 9259
- Website: https://animalcare360.com
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